We are now offering Pickup in-Store as a free service at all Diesel stores in KSA.
Simply select a Diesel store where you would like to pickup your order when checking out on the website. You will receive a notification email as soon as your order is ready to be picked up.
When you go to retrieve your order, please make sure to bring the following:
- A valid ID
- Pick up ready email or your shipping confirmation email (printed copy or on a mobile device)
If you are picking up an order on behalf of someone else, you must also bring a copy of the purchaser’s ID.
If the order is not picked up within 7 days the order will be returned and a refund will be processed to the original form of payment.
NEED HELP?
If you have any question or need help with your account, you may contact us to assist you.
We will respont to every message within 1 working day. Sunday to Thursday, excluding public holidays.
Customer Service
Email: diesel@besidegroup.com
Phone: +966 (0) 11 5202888
10am to 5pm (KSA Time Zone)
Friday to Saturday:3pm to 10pm (KSA Time Zone)